WELCOME Would you like: - Guidance for your personal and professional development in the Club industry, from someone with a wealth of experience? - An opportunity to reflect on professional challenges and achievements? - Satisfaction from helping others and contributing to the future success of the profession? - A chance to develop your mentoring and leadership skills? The CMAA National Mentoring Program aims to bring industry professionals together to inspire, teach and cultivate the next generation of Club leaders. The CMAA National Mentoring Program pairs emerging club managers seeking guidance and support with more experienced practitioners who are willing to commit time and energy to the professional development of another practitioner. The CMAA Mentoring Program is an 8 month program, from March 2017 to November 2018. Applications are open until 12 February 2018. WHY IS THIS PROGRAM IMPORTANT? The CMAA National Mentoring Program will be an important component for developing, sustaining and satisfying professional careers for Club managers and helping them to attain higher levels of certification. Participants in mentor programs report a number of benefits from their participation: improved confidence, self-awareness, clearer direction, better communication skills, listening skills, feedback skills, more assertive communication, and enhanced management skills. Some examples of what our mentors may assist with: - Act as a source of information and insight - Suggest relevant options regarding career development or strategies for achieving professional goals - Recommend possible resources to improve specific critical project management skills - Help the mentee solve professional challenges in their working life - Discuss issues of professional ethics - Discuss workplace related issues and options for how these may be addressed. WHAT'S INVOLVED? Mentors and mentees will be matched according to application details and are required to attend three events - Program Launch, Mid-Program Review and Program Close delivered via Webinars. During the program, mentors and mentees will be expected to be in contact at least monthly. Mentees and mentors will also be asked to complete Art of Mentoring online program training to prepare them for their mentoring relationship. Acceptance into the program is conditional upon your commitment to completion of the training. Art of Mentoring is a leading Australian mentoring consultancy that has been engaged by CMAA to assist with design and management of the program. During the program, you will receive frequent communications from the Program Facilitators, giving you helpful tips and information about mentoring and access to other relevant materials available for supporting mentees. During and at the end of the 8 month program you will be invited to provide feedback to CMAA about your experience. Your acceptance into the program as a mentee at the introductory fee rate is conditional on your willingness to provide the requisite feedback for evaluation of the program. WHO CAN APPLY? To join as a mentee, you must: - be an Club Management professional aspiring to a more senior Management role, a CEO role or a larger CEO role (if already a CEO of a small Club), be a financial member, - have been in industry for 12 months or more, - have the support of your Club, - be able to allocate necessary time to program To join as a mentor, you must: - be a CEO, General Manager, Secretary Manager or very experienced Senior manager (this will be at the discretion of CMAA), - have been in a Senior Leadership role for more than 10 years , - be a financial member, - be able to allocate necessary time to program. Both mentees and mentors must also be willing to attend program events, complete the training provided and provide feedback via online surveys. FEE The fee for mentees for the program is $350 + GST. Payment is due once the mentee has been matched and has a place in the program. The fee rate for mentees is conditional on completion of training and surveys. Mentors are volunteers - they are not paid and there is no fee for their participation. As well as the opportunity to contribute their experience to other members, mentors will also receive CPD points. WHAT DO I DO NEXT? Apply NOW as applications will close by 12 February 2018. Please give as much information as you reasonably can in your profile as it will assist the matching process. You will be advised if there is a suitable match in late February 2018. WHAT IF I'M NOT SELECTED? We will endeavour to match all mentees and mentors that apply, provided that we have a suitable match. Some mentors may not be matched if their expertise/ experience is not suitable for any applicants. If we don’t have a suitable match for a mentee or mentor, we won’t pair you for the sake of putting you in the program.
FREQUENTLY ASKED QUESTIONS What am I expected to do? Mentors are expected to provide their mentee with about one hour of support and interaction at least once per month over 7.5 months. Interaction can take place via phone, email and other web-related tools or face-to-face, as appropriate. Mentors should work with their mentee to determine what kind of support will be most useful—specific feedback related to finding jobs, general career advice, information on higher studies, technical information, personal encouragement, and so on. What other commitments are there? Mentors are also asked to complete a one hour training, attend three one-hour webinars over 7.5 months, agree to our Code of Practice, and complete online program evaluations as requested. How long will the commitment be? We ask our mentors to make commitments of at least 7.5 months in order to ensure that the mentee is able to fully benefit from the relationship. If a mentor must leave the relationship early, we request at least one month's notice in order to search for a replacement mentor with similar background. Relationship is not going well or I am concerned about mentorship; what to do? We encourage letting the mentee know about the situation and contact the Admin Immediately. We will provide our full support to resolve the situation in a positive and satisfactory manner MENTOR DONT'S - Criticise. - Be too busy when the mentee needs your friendship or your support. If you do not have time, give the mentee a heads up, so that they know when they can reach you. - Provide your personal history, problems, animosities, successes, failures, etc unless they are constructive contributions. - Encourage mentee to be totally dependent upon you. - Try to give advice on everything. MENTOR DO'S - COMMIT AT LEAST ONE INTERACTION/HOUR OF SUPPORT per month. - Set aside time for the mentoring process and honour all appointments. - Invite the mentee to meetings or activities, as appropriate. Schedule meetings with planned topics. - Be flexible on meeting times and places. - Arrange frequent contacts through telephone, email, fax, face-to-face, etc., as appropriate - Respond to emails from your mentee within 2 days of receipt. - Keep information that your mentee has shared with you confidential. If something concerning the mentee needs to be discussed with others, it should first be discussed within the mentoring relationship. - Establish open and honest communication and a forum for idea exchange. - Foster creativity and independence. Help build self-confidence and offer encouragement. - Provide honest and timely feedback to your mentee. - Provide opportunities for the mentee to talk about concerns and ask questions. - Above all, LISTEN.
FREQUENTLY ASKED QUESTIONS How will I be allocated a mentor? Complete your profile with information on what help you are looking for. We will match you and inform you of your match in due course. What am I expected to do? Mentees are expected to "meet" with their mentor for about one hour of support and interaction at least once per month over 8 months. Interaction can take place via phone, email and other web-related tools or face-to-face, as appropriate. Mentors should work with their mentee to determine what kind of support will be most useful—specific feedback related to finding jobs, general career advice, information on higher studies, technical information, personal encouragement, and so on. How long will the mentors/mentees be available? We ask our mentors and mentees to make commitments of at least eight months in order to ensure that the mentee is able to fully benefit from the relationship. If you must leave the relationship early, we request at least one month's notice. What commitments am I expected to make? Mentees are asked to complete a one hour training and attend three webinars, agree to our Code of Practice, and complete online program evaluations as requested. Relationship is not going well or I am concerned about mentorship; what to do? We encourage letting the mentor know about the situation and contact the Program Co-ordinator immediately. We will provide our full support to resolve the situation in a positive and satisfactory manner. MENTEE DO'S 1. TAKE A PROACTIVE ROLE IN SHAPING THE RELATIONSHIP 2. Understand what you want from the mentoring relationship and communicate your goals and aspirations to your mentor. Balance personal and professional relationship with your mentor. 3. Set aside time for the mentoring process and keep all scheduled appointments with your mentor and display professional behavior. 4. PUT THE TIME WITH MENTOR TO THE BEST USE. Come to meetings with mentor prepared with planned topics. 5. Respond in a timely manner to your mentor's feedback. Respond to emails from your mentor at most two days after receipt. 6. Be open and honest with your mentor about your challenges and weaknesses. 7. If something concerning the mentor needs to be discussed with others, it should first be discussed within the mentoring relationship. MENTEE DON'TS 1. Ask for advice on everything. We suggest you prioritise your requests. 2. Blame the mentor if his or her advice doesn't work out. 3. Expect the mentor to know all the answers. 4. Commit yourself to obligations you cannot keep. 5. Cancel meetings/visits with your mentor at the last minute.